Job Ref. :uker15868| 3rd Level Windows Platform Support Engineer | | | Job Location: | Sheffield | | | Terms: | Permanent only | | | Salary: | £18.00p/h - £22.00p/h |
Job Details
| Main Responsibility:
The Windows Platform Support Engineer focuses on continuous operation of the Microsoft operating systems, many of them running in a high availability environment. The main goal is to minimise the amount of unplanned downtime in the customers production environment and to achieve a high level of customer satisfaction.
The Windows Platform Support Engineer is responsible to define and execute Work orders, keep contact to the customer, work on Windows incidents as a 3rd level supporter, identify and solve problems, consulting, implementation and system management for the Operating system. Participates in availability-, capacity- and change management
According to our service level agreements we commit to our customers short response times and to fix problems within a given timeframe.
Job Requirements Essential & Preferred
Essential:
· Excellent in Win2000/Win2003
· Degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience
· Microsoft Certified System Engineer
· At least 4 years practical experience in NT4.0/Windows200x administration
· Good understanding of high availability environments, MS cluster knowledge
· Analytical problem-solving skills
· Experience in Middleware and BackOffice applications
· Experience in Software for visual Server
· Analytical problem-solving and root cause analysis skills
· Special technical hardware knowledge in Intel Architecture/Itanium server
· Good understanding in SAN Technology and SAN environments
· Handling of Licences Management |
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We will not provide UK work permits.
Please ensure you are a UK/EU resident or have a relevant permit.
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